Basket Exercise Essay Example for Free

Basket Exercise Essay Georgina Ryan, HR Director SUBJECT: Speaking engagement next week Ms. Williams, Mr. Armstrong has been transferred to a new location, earlier than expected. My apologies, however, if you would allow me to fill in for Mr. Armstrong, I would be honored to address the Business Club It is common for a large number of calls to come in all at once. When this happens, the customer relations–contact employee is supposed to take the customer’s phone number and get back to him or her within an hour. We’ve found in the past that this is a reasonable target since, after a big rush of calls, things usually settle down for a while. But when we check up on the contact employees, we find that they get back to the customer within an hour only about one-third of the time. Sometimes they don’t get back to the customer until the next day! I sent a memo to all contact employees about a month ago reminding them of the importance of prompt responses on their parts, but it did very little good. We need a training program from your department to improve this critical performance area. Can we get together early next week? MEMO TO: Ralph Herzberg, Manager of Customer Relations From: Georgina Ryan, HR Director. New Training Program Ralph, we will definitely have to address this situation. Let me get with my training program administrator and work out a training session/schedule for your department. I will get back with you on a date and time for next week. Basket Exercise. (2018, Oct 25).

Marketing in Travel and tourism Essay Example | Topics and Well Written Essays - 3000 words

Marketing in Travel and tourism - Essay Example Economic challenges also hot the company given the rate of inflation as realized in the different countries, there are also social factors that relating to population and distribution of age that also determines success of the business. In the contemporary society, technology is a very important tool in business, the company is bound to automate most of their operations to reduce overhead cost of the company incurs. There are also legal challenges that face the company since the company in other countries faces discriminative laws that give preference to the local companies. There are also environmental challenges that the company faces particularly the fact they operates airline, this includes weather and climate. Travel and Tourism Motivation Various studies have dealt with tourist motivations and market segmentation showing that the factors that motivate tourists for leisure travel and tourism can be classified into two types that is the â€Å"push† and â€Å"pull† f actors (Mehmet 2011, p.153). ... Having a good analysis of the tourist motivation extends the theoretical and empirical evidence that shows that there is a casual relationship in the push and pull factors that motivate travel and tourism, the satisfaction, and destination loyalty (Yoon and Uysal 2005, pp.45-56). Motivation refers to the psychological, biological, social needs and wants including the internal or external forces that dictate how individuals are pushed by motivation variables to make decisions to travel and how they are pulled by the attributes of a particular destination. The â€Å"push† factors refer to the intangible, intrinsic desires of an individual traveller or the tourist, for example the desire to go for an adventure, rest or relaxation while the â€Å"pull† factors define the attractiveness of a particular destination and the tangible characteristics of the place, such as accommodation and recreational facilities it offers, cultural or historical attractions. Travel and tourism motivation involves many dimensions as tourists often have more than a single motive for choosing a particular destination, which may be dynamic or flexible in nature. Understanding the factors that motivate tourists to visit a particular destination and how it differs from others who choose a different destination is important as it may help those who plan and market tourism and travel products to set the relevant marketing strategies. It is also vital as it helps destinations to build strategies for marketing and differentiating its products and services from those that are in competition with it. In analysing the factors for motivation for tourism and travel, it is important that demographical

Entrepreneurship in Action Essay Example | Topics and Well Written Essays - 2500 words

Entrepreneurship in Action - Essay Example Needless to say, entrepreneurship is a state of mind (Bird, 1988, p. 444). As feelings and perspectives develop in the â€Å"early age, school education can greatly contribute to fostering entrepreneurial mindsets, starting from primary school to the University level† (Boyd & Vozikis, 1994, p. 65). For this reasons authorities and educational institutions have taken the responsibility of ensuring that students learn about entrepreneurship in schools. Such education incorporates individuality and personal trait views. In addition, this entrepreneurial education combines skills, knowledge, perspectives and personal attributes in order to perform definite expert assignments. In reference to Kent (1990, p. 10), entrepreneurship education refers to training on the skills, attributes and competences required in entrepreneurship. This is a training process where students and learners commence by been keen and attentive. This assists the learners to apprehend different aspects of entr epreneurship. According to the BS2962 Entrepreneurship in Action module, the students finally set up their own enterprises after attaining knowledge on the required competences and skills needed for running and operating a business. In reference to the module, the aims of entrepreneurship education varies, though they all focus on enhancing entrepreneurial mindset, triggering entrepreneurial behavior, developing skills and competences required for entrepreneurship and preparing the student for his or her entrepreneurial endeavors. Nonetheless, one of the common objectives of the entrepreneurial education is to accelerate entrepreneurship in its numerous forms (Fayolle, 2010, p. 245). In this regard, comparison of the orientation of diverse constructs, objectives and focus on entrepreneurship education shows two major points that need emphasis: the learning results would be different if the whole training centered on cognitive training and it is imperative to broaden the viewpoints a bout the learning environment. Entrepreneurial education has numerous objectives and goals. Learning on entrepreneurship centers on the sagacity and prudence of an entrepreneur in coming up with original creative business ideas and formulating viable business plans. A training that focuses on the learning for entrepreneurship emphasizes on the capabilities and skills required. Training aimed at training through entrepreneurial didactics centers on increasing capabilities and aptitudes required to generate comprehension of facts and investments (Erickson, 2003, p. 108) In reference to Gatewood (2009, p. 206), it is not known whether people are born entrepreneurs or not. For this reason, there have been arguments and discussions on whether the skills and competences of entrepreneurs can be taught. Debatably, at least some personal characteristics, competences and skills can be nurtured and trained in the entrepreneurs’ interplay with the environment, including the interplay wit h the educational system (Borch & Vizikis, 1994, p. 446). In my assumption, entrepreneurial behavior can be learnt and that, as such, it should be taught. Entrepreneurship education, however, requires thorough reflection on the connection between action and theory and between learning and doing (Kent, 1990, p. 204). This is primarily because of the multifaceted nature of entrepreneurial phenomenon, which makes it difficult to encompass and thus to teach and learn. In